Chargeback & dispute resolution
Transaction lookup
Validate a merchant, search their transactions by payment reference, ARN, amount, date or card, and retrieve the full itemised receipt as dispute evidence.
1
Look up merchant
POST /banks/merchants/lookup
Café Noir Melbourne
Merchant not on SyncPay
No SyncPay merchant matched that query. Contact the SyncPay onboarding team to invite this merchant to the platform.
2
Search transactions
POST /banks/transactions/search
3
Results
GET /banks/receipts/{id}
| SPTC | ARN | Amount | Date | Method | Status |
|---|
Access logAudit trail
Every merchant lookup and receipt view is recorded against your institution.
No activity yet this session.